Be a part of Summit 2019.

See the latest trends in customer
experience management.

Watch Summit keynotes and conference sessions on demand.

Summit 2019 was great and Summit 2020 will be even better! Check out what's being planned.


Search by Session ID, Session title, Presenter name, Co-presenter name, or Product.

Summit Sessions

In addition to sharing the keynotes, we’ll be making conference sessions available to watch on demand on your desktop.

Diamond Sponsors

Accenture Interactive logo
Cognizant Interactive logo
Deloitte Digital logo
Dentsu Aegis Network logo
ObservePoint logo
Publicis.Sapient logo

Bash Sponsor

Tata Consultancy Services logo

Diamond Sponsors

  • Accenture Interactive
  • Cognizant Interactive
  • Deloitte Digital
  • Dentsu Aegis Network
  • ObservePoint
  • Publicis.Sapient

Bash Sponsor

  • Tata Consultancy Services